Terms of sale

1 – LEGAL CONDITIONS TO BUY AT KOAHARI

These legal contract conditions regulate the use of the online store https://koahari.com/ , with the commercial name of the Spanish brand koahari for which JFCG, hereinafter, Koahari, is legally responsible. These conditions will be accepted by the parties without reservation, and may be modified at any time and without prior notice, so it will be the user's responsibility to read them each time they make a purchase, since the conditions in force at the time of conclusion of the contract They will be those that are applicable to you.

2 – APPLICABLE REGULATIONS

This electronic contract is concluded under Spanish regulations and specifically under the legal regime imposed by Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE) and General Law 03/2014 for the Defense of Consumers and Users (LGDCU).
The electronic contract will not be archived by a third party and the language for its conclusion is Spanish. These general conditions may be saved and reproduced at any time by the user who makes a purchase through the options of their internet browser, and must be accepted before proceeding to pay for the order.

3 – USER ACCOUNT AND ERROR CORRECTION

In order to make online purchases in our store, you can register by creating a user account, or make a quick purchase without registration (as a guest user).
If you make the purchase as a guest, your personal data will not be stored on the website, nor will your order history be checked. Personal data will be kept only for the management and delivery of the requested products.
If you register, once registered, you will receive an email confirming that the process has been completed successfully and a reminder of your access data. From your account you will be able to make purchases, check your order history, change your password, modify personal data, modify shipping and billing addresses, make comments, and other procedures or procedures related to your purchases.
Furthermore, at any time, you can access your private account to check your personal information and addresses and, if necessary, correct any errors that may have existed when entering the data or update them. Shipping and billing addresses may also be corrected or updated throughout the purchasing process.
The creation and cancellation of a user account will be governed by the provisions of the Privacy Policy. Shipping and billing addresses may be corrected or updated throughout the purchasing process.

4 – PURCHASE PROCESS

Buying at Koahari is easy and simple, our goal is for this process to be quick and of the highest possible quality like our products. To do this, you just have to follow the following steps:

  • Select the products you want to purchase from those offered by Koahari.
  • By clicking on each product, you access its file, which includes photograph(s), detailed description with information, main characteristics and price. If you need to know more, do not hesitate to ask us. NOTE: Products may suffer slight variations in color or texture with respect to the photograph that appears on the website, due to different factors, for example, the resolution of your monitor. However, we will do our best to ensure that the images are as faithful as possible to reality.
  • Once you have selected the product(s) you wish to purchase, you must press the Add to Cart button, and the product will be added to your shopping cart. If you wish, you can continue adding more products to the cart, or proceed directly to payment.
  • Once the product selection is completed, a summary will appear identifying the selected item(s). Finally, to continue with your order, you must press the Finish Order button.
  • As we have indicated in previous sections, when completing your purchase, you have the option to do so by registering, or make a quick purchase without registration (as a guest user). When registering, you must indicate your contact information and address, and in your next purchases you will not have to enter your information again.

Finally, you must choose the payment method for your order from among those offered by Koahari (see next section).
Once the contracting process is completed, we will send you an email detailing the details of your process, as well as proof of purchase or invoice. If you do not receive this email within 24 hours, or if you notice any errors in the data entered, please contact us by any of the following means:

  • Calling 663343082.
  • Notifying it in the “Contact” section of this website.
  • By writing to the email address hola@koahari.com.

Likewise, you can request an invoice in pdf by contacting us, within a period of 15 days after the purchase, and we will send it to you without any additional cost.

5 – PAYMENT METHODS

Koahari has various payment methods to make your purchase easier. In this way, our customers have several options to always place their orders with the greatest security and confidence possible:

  • Credit or debit card.
  • PayPal.
  • Credit or debit card:

Payment by credit or debit card is made through BBVA's secure payment gateway. Through this payment method, Koahari never collects or manipulates any customer data related to their card number. All data is processed directly by BBVA, so that Koahari can always offer the greatest security, transparency and confidentiality in the transaction.
The cards that the payment gateway currently supports are Visa, Mastercard and Maestro, in addition to those belonging to the 4B, Red 6000 and Servired networks. If you have any questions, contact us and we will assist you to clarify any concerns.

  • PayPal:

Make the payment with your PayPal account. Through this payment method, Koahari never collects or manipulates any bank details. All data is processed directly by Paypal, so that Koahari can always offer the greatest transparency, security and confidentiality in the transaction.